As Canadian consumers in urban centres with rising traffic congestion seek eco-friendly transportation options, the e-bike market is surging.

According to Statista, the Canadian electric bicycle market is forecast to reach US$416 million in 2025. With an estimated annual growth rate of 8.84%, this is expected to lead to a projected market volume of US$583 million by 2029. 

That’s electrifying news for e-bike retailers and wholesalers. However, it also highlights the need for e-bike and electric scooter retailers to invest in a customized bike shop insurance policy to take advantage of the opportunity while protecting their finances.

Insurance for e-bike retailers

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What Risks Do E-Bike Retailers Face?

There are a host of operational risks e-bike retailers face that could devastate their finances, including:

  • Defective Products: The e-bikes and electric scooters retailers sell and service may have faulty components that can cause customer injuries or damage to their properties.
  • Battery Fire Risks: Lithium-ion batteries commonly used to power e-bikes can pose a significant fire hazard. This risk is elevated by factors such as physical damage to the battery, overcharging, charging in areas with poor ventilation, electrical shorts caused by water exposure, and the continued use of old or worn-out batteries that are due for replacement. 
  • Regulatory and Legal Risks: Retailers of all stripes must adhere to provincial and federal regulations and laws. E-bike retailers face many compliance challenges because of evolving regulatory requirements that aren’t uniform across the country. For example, each Canadian province regulates e-bikes based on various criteria. 
  • Cybersecurity Threats: All small businesses face cyber threats and the possibility of data breaches that can expose confidential customer information, especially businesses selling goods online.
  • Damage to Bike Shops: Physical damage to an e-bike shop caused by fire, a natural disaster, theft, and vandalism can upend the business and force it to close.
  • Injuries to Customers: If a customer suffers a trip-and-fall on your business property or by your shop’s operations and is injured or their personal property is damaged, the e-bike shop owner may be liable.
  • Equipment Malfunctions: E-bike retailers that provide maintenance and repair services use specialized equipment and tools. If that equipment suddenly ceases to function due to an internal electrical or mechanical malfunction, it can be costly to repair or replace that equipment.

What Does an E-Bike Business Insurance Policy Include?

A comprehensive business insurance policy for e-bike retailers may include the following coverages:

  • General Liability Insurance: General liability insurance covers third-party bodily injuries and property damage caused by your operations or if an accident occurs on your premises that causes a customer physical or financial harm.

    Critically, general liability insurance also usually includes product liability insurance, which covers costs associated with bodily injury or property damage claims for any product you sell, manufacture, or distribute.
  • Commercial Property Insurance: If your business premises, inventory, or business contents are damaged by fire, water, a natural disaster, theft, or vandalism, commercial property insurance will provide financial support to repair or replace those insurable losses. 

    Business interruption insurance may also be included in your commercial property insurance policy, which will reimburse you for lost income and overhead costs, like employee wages, following an insured event. For instance, if a fire severely damages your bike shop and you are forced to close while repairs are being made, business interruption coverage may cover the income you lost during that time.
  • Cyber Liability Insurance: Cyber liability insurance covers the costs of getting your business back online after a cyber-attack or data breach. That includes the costs of repairing and restoring your computer systems and providing credit monitoring services to affected customers. 
  • Equipment Breakdown Insurance: Equipment breakdown insurance can cover the repair or replacement costs when specialized equipment, like that found in an e-bike shop, breaks down due to internal electrical or mechanical issues. These malfunctions can be expensive, potentially costing thousands of dollars, and this type of insurance offers coverage for a wide range of equipment susceptible to such breakdowns.

Your e-bike retail business may require other types of insurance. If you have questions, speak to a licensed Zensurance broker.

How to Get E-Bike Retailer Insurance Quickly

Canadian e-bike retailers can benefit from the rising popularity of e-bikes due to increased environmental awareness, urbanization, and healthy lifestyles. 

These retailers need customized bike shop insurance to safeguard their businesses and reputations.

Our team of experienced, licensed brokers can help you find low-cost coverage tailored to your specific needs by shopping our network of over 50 insurers. 

Getting insurance for your e-bike retail business is easy. Complete our online application for a free quote, and our licensed brokers will help you through the process.

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About the Author: Alexandra Ignagni

Alexandra Ignagni is a senior broker and Team Lead, New Business, Property and Hospitality, Zensurance.